the 12,000 cycles you ordered will be ready for dispatch by 17th december. since you require them for onward shipment to bahrain, kuwait, oman and qatar, we are arranging for them to be packed in seaworthy containers.

each bicycle is enclosed in a corrugated cardboard pack, and 20 are banned together and wrapped in sheet plastic. a container holds 240 cycles; the whole cargo would therefore comprise 50 containers, each weighing 8 tons. dispatch can be made from our works by rail to be forwarded from shanghai harbour. the freight charges from works to shanghai are us$80 per container, totally us$4.000 for this cnsignment, excluding container hire, which will be charged to your account.

please let us have your delivery instruction.

商务类作文篇3

今天听了陈彦斯曼老师的课，我从中受益匪浅，这对我以后无论在生活中还是工作中都有很大的影响，首先，就是心态问题，心态可以决定命运，一个好的心态能够使我们快乐，每个人看待事物的角度不一样的，我们要积极的看待问题，我们在工作中都保持着好的心态，不要因为生活中的一点事儿，影响自己的心情，从而影响自己的工作。心情是可以传染的，不要因为自己的心情影响到别人，所以我们要保持乐观的心态，微笑面对生活。

我们还需要自信，相信自己是独一无二的，自己是最棒的，可以把事情做好，不要因为一些任务以前没有做过，就害怕去接触，就退怯，不要因为一点挫折就放弃，这是一种懦弱的表现，凡事都有第一次，我们要自信，相信自己能把任务完成，这样我们不仅学到了知识，技能也得到了提升。压力也是两面的，适度的压力能让我们产生动力，能激发自己的潜能。

太安逸的生活会让自己没斗志，整个人懒散，也不会有什么成就。沟通是拉近人与人距离的最好的方式，通过沟通，我们才会相互认识，相互更好的了解，学会有效的沟通，有效的沟通能提高工作效率，我们在工作中要注意沟通的一些方式和细节。语言文明，选择合适的话题，对方感兴趣的话题。同时要注意倾听，也要要学会真诚的赞美别人。

在工作中要注意自己的穿着，三色原则，我们应该时刻记着，我们是公司的员工，不仅表现的是自己的形象，同时也代表着公司的形象，我们要带给客户不错的的第一印象。好的印象能使交流更顺利，我们要维护好公司形象。还有就是话务礼仪，虽然对方不能看到我的形象，但是可以听到我的形象，我们在接听电话的时候要一切以客户为中心，以乐观和热情的态度对待。我作为技术员，和客户交流的机会也很多，如果有客户投诉或者问题，我们怎么样处理才是最适合的，通过听了陈老师的课，让我明白在哪些方面需要特别的注意。

最后，通过一个游戏，教会了我们要学会感恩，父母对我们无微不至的关怀，时时刻刻为我们操心，含辛茹苦的把我们养大成人，我们要感谢自己的父母，努力工作，拿出成绩来父母看，好好回报我们的父母。我们也得感谢周总，感谢周总提供一个舞台让我们发挥自己的才能，我们有缘相聚在这里，我们应该努力工作，为公司的发展贡献自己的一份力量。

商务类作文篇4

the solution

most behavior that is perceived as disrespectful, discourteous or abrasive is unintentional, and could have been avoided by practicing good manners or etiquette. we've always found that most negative experiences with someone were unintentional and easily repaired by keeping an open mind and maintaining open, honest communication. basic knowledge and practice of etiquette is a valuable advantage, because in a lot of situations, a second chance may not be possible or practical.

there are many written and unwritten rules and guidelines for etiquette, and it certainly behooves a business person to learn them. the caveat is that there is no possible way to know all of them!

these guidelines have some difficult-to-navigate nuances, depending on the company, the local culture, and the requirements of the situation. possibilities to commit a faux pas are limitless, and chances are, sooner or later, you'll make a mistake. but you can minimize them, recover quickly, and avoid causing a bad impression by being generally considerate and attentive to the concerns of others, and by adhering to the basic rules of etiquette. when in doubt, stick to the basics.

商务类作文篇5

the importance of the world expo

the world expo is basically different from ordinary exhibitions for trade and economic promotion．it is the highest-class exhibition in the world．it aims to promote the exchange of ideas and development of the world’s economy，culture，science and technology, to allow exhibitors to publicize and display their achievements and to improve international relationships．accordingly，the world expo with its 150-year history is regarded as the olympic games of economy，science and technology．

the world expo is a global event，huge in space and content. the expo does not discriminate(歧视)against exhibitors on any basis，creating an opportunity for the host country to publicize itself and improve foreign relations．the exhibitors demonstrate their most distinctive，latest and most advanced products．the host city can also use the world expo to accelerate municipal construction(市政建设)．during the world expo，visitors from all over the world gather in the host country，which is advantageous for business and industry．it is such a large—scale international activity that countries compete vigorously against each other to win the host right．to date, a total of 24 cities in 13 countries have hosted the world expo，including britain，france，america，germany，belgium，canada，japan，australia，spain，italy，korea，portugal and china．

世博会的重要意义

世博会与那些为促进贸易和经济发展的普通会展有着根本的区别。它是世界上最高级别的博览会。它以促进思想交流，发展世界经济、文化和科技为目标，使参展者能够宣传和展示他们的成就并改善国际关系。因此，有着l50年历史的世博会被认为是经济、科学与技术的奥林匹克盛会。

世博会是一项全球性的活动，在规模和内容上堪称宏大。世博会不以任何理由歧视参展者，为承办国创造宣传自己、改善对外关系的机会。参展者展示他们最富特色、最新和最先进的产品。举办城市也可以利用世博会加速市政建设。在世博会期间，世界各地的参观者聚集到东道国，这对商业和工业都非常有利。它是一场规模如此盛大的国际活动，以至许多国家都为拥有举办权而相互展开激烈竞争。到目前为止，共有13个国家的24座城市举办过世博会，包括英国、法国、美国、德国、比利时、加拿大、日本、澳大利亚、西班牙、意大利、韩国、葡萄牙和中国。

商务类作文篇6

dear

thank you for your kind letter regarding your exceptional treatment by one of our employees.

a copy of your letter has been forwarded to the personnel department and will be included in the employee's file. so seldom is it that a customer takes the time to write a letter of appreciation,that i feel moved to reward your initiative. please accept the enclosed certificate,which,when presented,will entitle the bearer to a ten percent discount on the merchandise being purchased at that time.

this is but a small token of our appreciation of customers such as you,upon whose satisfaction we have been allowed to grow and prosper in this highly competitive marketplace. again,on behalf of our entire organization, a heart-felt thank you.

商务类作文篇7

dear

after checking with all of our other stores in the area，i regret to inform you that i have been unable to locate another [item requested] for you.

if you would like me to place a special order， i would be most happy to do so. normally， it takes between four to six weeks to receive merchandise ordered in this manner. if this is your desire， please call me at your convenience at [telephone and extension].

on behalf of [name of firm] i would like to thank you for shopping at our store and if there is any way that we can be of further assistance to you， please let us know.

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商务类作文7篇